Sometimes a spec sheet does not answer the real question. If you are stuck between two similar gadgets or want to know how something behaves after a month of use, send us a message and we will get back to you with a straight answer.
The best option when you need to describe a specific issue, like a sizing mismatch or a noise problem. Attach a photo if it helps explain the situation.
info@gouchenhaoyu.comPrefer to talk it through? Call us during office hours if you need a fast yes or no before you buy. We keep calls short and practical.
+27 54 620 5308We answer emails within one business day. Phone queries are handled between 9:00 and 17:00 on weekdays. If we need to test something ourselves before replying, we will tell you and follow up within two days.
Before you write in, check whether your question is already covered in our FAQ section.
Browse the FAQLooking for our full library of buying guides and comparison notes? Visit the resources page for deeper reading.
Whether you want to suggest a product for testing, point out a flaw in one of our write-ups, or ask a question about how we test things, we read every message. Here is how to reach us.
Prefer email over a phone call? That works best for us too. We usually reply within two working days.
Phone
+27 54 620 5308Postal Address
8909 Zuma Crescent
New Nhlanhlaberg, NC 5984
We are a small team, so we keep set hours for calls and replies. If you email outside these times, we will get back to you the next working day.
All times are South African Standard Time (SAST).
Not every question needs a long email. Here is what works best depending on what you need.
Product suggestion
Send us the brand and model. We keep a list of items readers ask about.
Correction or dispute
If a review missed something or a spec looks wrong, tell us and we will check it.
Press or partnership
Use the email address above and put "Partnership" in the subject line.